ISO 9001

What is ISO 9001?

ISO 9001 Certification is a standard or requirements for quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. ISO 9001 is widely applicable in Malaysia, South East Asia, Europe, United State, etc.

Who is ISO 9001 For?

• ISO 9001 is suitable for all types of organizations no matter big or small sizes and different sectors.
• The key improvements of the newly revised ISO 9001:2015 was to make it more applicable and accessible to all types of enterprises.

Benefits of ISO 9001:

• Increase Customer Satisfaction and loyalty
• Improve productivity and reduce error
• Wisely using the resources to achieve cost saving
• Improve work effectiveness and efficiency
• Improve business performance and increase market share
• Attract investment and improve organization reputation

How to Apply ISO 9001 Certification in Malaysia

1. Define your objective to implement ISO 9001
2. Establish the ISO 9001 Quality Management System
3.  Train and Implement the ISO 9001 requirements in your organization
4. Form Internal Audit team. Self check based on ISO 9001 requirements
5. Conduct Management review to the ISO internal Audit result
6. Engage the certification body for the audit

How Do i Get Started with ISO 9001:2015?

Tip 1 – Define your objectives. Why do you want to implement the standard?

Tip 2 – Ensure senior management is committed. It is crucial that everyone is supportive of the initiative and its objectives. The publications Reaping the benefits of ISO 9001 and ISO 9001: Debunking the myths may help with this.

Tip 3 – Identify your organization’s key processes for meeting your objectives and customers’ needs. Within each of these processes, ensure you understand your customers’ requirements and can guarantee that these are met. This will form the basis of your quality management system.

Would like to understand more about ISO 9001? Enquiry for ISO 9001 Certification Body!